Booking Cancellation Policy

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We understand that plans can change, and we aim to offer a fair and transparent cancellation policy. Please review the following terms regarding booking cancellations:

Free Cancellation

• You may cancel your booking free of charge if the request is made at least 1 hour before your scheduled booking time.

• To request a cancellation, please log in to your account (if you were logged in when booking) or contact us by phone.

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Late Cancellations & Refund Policy

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• If you cancel less than 1 hour before your scheduled booking time, the deposit paid at the time of booking will NOT be refunded.

• No-shows will also result in forfeiture of the deposit.

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How to Cancel Your Booking

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• If you were logged in when booking, you can cancel your booking by logging into your account.

• Otherwise, you can cancel by calling our customer service team.

• Ensure you receive a confirmation of your cancellation to avoid any misunderstandings.

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By booking with us, you agree to adhere to this cancellation policy. If you have any questions or need further assistance, please do not hesitate to reach out to our support team.